High Protein Promotion Terms and Conditions

High Protein Promotion Terms and Conditions



1.1. This Promotion/Competition/Program (“Promotion”) is operated by Futurelife® Health Products Pty LTD (“The Promoter”).

1.2. This Promotion is open from 20/03/2017 to 30/04/2017. Any entries received after midnight on the last day will not be valid and will not be considered.

1.3. The Promoter reserves the right, in its sole discretion and to the extent permitted by law, to amend these T&C’s at any time. The Promoter may notify The Participant of any significant changes, however there is no obligation on The Promoter to do so and it remains your responsibility to check these T&C’s regularly on the website and/or any other communications’ medium applicable.

1.4. The Promoter shall have the right to terminate the Promotion (“Termination”) immediately and without notice for any reason, beyond its control, requiring this. In the event of such Termination, The Participant agree to waive any rights that The Participant may have in terms of this Promotion and acknowledge that The Participant will have no recourse against the Promoter, its agents and/or staff.

1.5. The promoter reserves the right to terminate or move the promotion, at any given time.

1.6. These T&C’s constitute an agreement between The Promoter and the Participant, the participant (“The Participant”).

1.7. These T&C’s as well as the terms of use governing each of the specific rewards/prizes/ benefits (“Rewards”) will apply to your participation/submission/entry (“Participation”) into the Promotion. Please note that these T&C’s do not replace the terms and conditions prescribed by each reward partners (“Reward Terms”) and must be read in conjunction with such other Reward Terms. It is your responsibility to familiarise yourself with those Rewards Terms.

1.8. By entering the Promotion, The Participant confirms that they have read, understood and agree to be bound by these T&C’s, as they may be amended from time to time. By continuing your Participation and use of the Rewards, after the Promoter has modified and/or amended these T&C’s, The Participant agree to be bound by such modified T&C’s. If the modified T&C’s are not acceptable to The Participant, The Participant must terminate their Participation.

1.9. The Promotion is open to all South African Residents above the age of 18 who are in possession of a valid identity document or passport. Directors, members, partners, employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by the Promoter or marketing service providers in respect of the promotional competition, or the spouses, life partners, business partners or immediate family members cannot enter the Promotion. The Promoter, its agents and distributors accept no liability whatsoever for the misuse of the reward voucher and or products, and are not liable for any personal loss, injury or death at Reward Partner featured venues and or by using the products, and cannot be held responsible for any dissatisfaction concerning quality or availability of featured venues and or products.

1.10. The offer is subject to promotional availability. Participating Reward Partner venues reserve the right to vary times and offer availability (e.g. Public holidays).

1.11. By entering the Promotion the Participant agree to receive communication from the Promoter.

1.12. To the extent allowed by law, these T&C’s set out the whole of the agreement between The Participant and The Promoter in regard to the subject matter hereof and there are no other agreements, guarantees or representations, either verbal or in writing, in regard thereto upon which The Participant are relying in concluding this agreement and The Promoter shall not be bound by any express or implied term, representation, warranty, promise or the like not recorded herein. This clause constitutes an acknowledgment of fact by The Participant. The Participant must ensure that The Participant read the above clause carefully and ensure that this statement is true and correct as this will limit your rights to claim that these statements are not true and correct.

1.13. To the extent allowed by law, no extension of time or indulgence which The Promoter may grant to The Participant shall constitute a waiver of any of The Promoter’s rights, who shall not thereby by precluded from exercising any rights against The Participant which may have arisen in the past or which might arise in the future. This clause limits and excludes obligations, liabilities and legal responsibilities which The Promoter will have towards The Participant and also limits and excludes your rights and remedies and places various risks, liabilities, obligations and legal responsibilities on The Participant.

1.14. These T&C’s shall be governed by and interpreted according to the laws of the Republic of South Africa and the parties consent to the non-exclusive jurisdiction of the High Court of South Africa, Western Cape Division, Cape Town, in respect of any proceedings arising out of or in connection with these T&C’s.

1.15. Any provision in these T&C’s which is or may become illegal, invalid or unenforceable shall, to the extent of such prohibition or unenforceability, be ineffective and treated as having not been written and severed from the balance of these T&C’s, without invalidating the remaining provisions of these T&C’s.

1.16. The Promoter and its agencies reserve the right to correct any errors and omissions. These terms and conditions will supersede any errors or omissions on any publicly communicated documentation or marketing material.

1.17. The Participant agree that The Promoter may send any notice or notification arising under and/or contemplated in these T&C’s by electronic mail or other electronic communication to your contact details provided when The Participant subscribed to The Promoter.

1.18. The Participant are required to adhere to any South African Tax Laws linked to Rewards. It is your responsibility as a Participant to adhere and do the necessary submission is and when applicable.

1.19. The Promoter’s domicilium citandi et executandi (place for service of legal documents) is Suite 3, Unit 2, Rydall Vale Office Park, Douglas Saunders Drive, La Lucia Ridge, 4019, South Africa


2.1. To the extent allowed by law, The Participant agree that The Promoter shall not be liable to The Participant or any other person or entity whatsoever in respect of any loss or damage:

2.1.1. caused by or arising from any fact or circumstance beyond the reasonable control of The Promoter;

2.1.2. which is consequential or incidental loss or damage;

2.1.3. of whatever nature and howsoever arising from or in connection with your Participation and/or your use/consumption of the Rewards and/or any arrangement with any Rewards Partner;

2.1.4. which is a result of any downtime, outage, interruption in or unavailability of the Call Centre or Website, attributable to any cause whatsoever, including (but not limited to) repairs and maintenance, any breakdown in any service provided by any communications service provider (including line failure) as well as by any external communications networks and/or networks of any internet service providers;

2.1.5. arising from any disclosure or use of any information The Participant provide to The Promoter, whether such disclosure is in accordance with the provisions of these T&C’s or otherwise; and/or

2.1.6. arising from a breach of any security system which may be implemented by The Promoter and/or any service provider to The Promoter.

2.2. The Participant acknowledge that The Promoter does not provide the Rewards. The Rewards Partners may, for reasons outside the control of The Promoter, cease providing the Rewards in whole or in part and The Promoter is accordingly entitled to summarily terminate your Participation in such instances. This clause limits and excludes obligations, liabilities and legal responsibilities which The Promoter will have towards The Participant and also limits and excludes your rights and remedies and places various risks, liabilities, obligations and legal responsibilities on The Participant.


3.1. To the extent allowed by law, The Participant hereby indemnify and hold The Promoter free from liability for loss or damage of whatever nature and howsoever arising from your Participation and/or your failure to comply with any provision and/or obligation under these T&C’s. This clause constitutes an assumption of risk and/or liability by The Participant under which The Participant indemnify The Promoter against certain liabilities and which may result in The Participant being liable for additional costs and liabilities.


4.1. Participants will be required to provide certain personal information (where applicable), including (but not limited to), their name, surname, identity number, physical address, postal address, email address and cell phone number.

4.2. This clause applies to all personal information collected or submitted to The Promoter as set out above as well as any other personal information provided by The Participant to The Promoter at any time.

4.3. Should The Participant fail to provide your personal information to The Promoter, The Participant may not be able to participate.

4.4. Subject to 4.5, The Promoter will use your personal information for all purposes relating to these T&C’s and/or in order for The Promoter to provide the Rewards including, but not limited to, the arranging and booking of the Rewards and for purposes generally relating to participation and the Rewards.

4.5. The Promoter may use your personal information for marketing purposes for their other products.

4.6. Subject to 4.5 and 4.7, The Promoter will not share any of your personal information with any third party except where such disclosure is necessary to enable The Promoter to provide, deliver or in any other way give effect to these T&C’s and/or the Rewards, where such disclosure is required by law or where The Participant consent to The Promoter sharing your personal information.

4.7. The Participant hereby agree to The Promoter disclosing and sharing your personal information with entities within the Machine group of companies.

4.8. To the extent that The Promoter shares your personal information with third parties in accordance with clauses 6 and 7 above, The Promoter will require, to the extent possible, that such parties conform to The Promoter’s privacy standards.

4.9. The Promoter will record all telephone calls made to and from the Call Centre. In the event that Participation is concluded via the Call Centre, such telephone calls will be recorded, as contemplated in the CPA, to constitute the record of the transaction concluded.

4.10. The Participant hereby expressly agree that The Promoter may:

4.10.1. collect, receive, record, organize, collate, store, update, modify, retrieve, alter, consult, use, disseminate or obtain any of the personal information set out above;

4.10.2. use your personal information for the purposes set out above;

4.10.3. transfer your personal information to third parties in a foreign country where this is required for the facilitation of any transfers of information or where this is required in order to give effect to the Rewards.

4.11. The Participant may request that The Promoter correct your personal information, should it come to your attention that The Promoter’s records are incorrect. Should The Participant wish to access your personal information or rectify it, please contact the Call Centre.

4.12. The Promoter shall protect your personal information as required by law. However, to the extent allowed by law, The Promoter shall not be liable to The Participant or any other person or entity whatsoever, in respect of the unauthorised disclosure of your personal information.

4.13. In accordance with POPI, The Participant may request the Promoter to review which of your personal information it holds and may request for the Promoter to delete such information, please contact the Call Centre. This clause limits and excludes obligations, liabilities and legal responsibilities which The Promoter will have towards The Participant and also limits and excludes your rights and remedies and places various risks, liabilities, obligations and legal responsibilities on The Participant.


5.1. Nothing in these T&C’s:

5.1.1. limits or exempts The Promoter from liability for any loss directly or indirectly attributable to the gross negligence of The Promoter or any person acting for or controlled by The Promoter to the extent that the law does not allow this;

5.1.2. requires The Participant to assume risk or liability for this kind of loss to the extent that the law does not allow this.

5.2. If these T&C’s and/or any goods and/or services provided under these T&C’s are regulated by the CPA, it is not intended that any provision of these T&C’s contravenes any provision of the CPA and therefore all provisions of these T&C’s must be treated as being qualified, if necessary, to ensure that the provisions of the CPA are complied with.


6.1. SMS Entry

6.1.1. To enter into the Promotion, participants must purchase two High Protein Smart Food™ 500g products from Pick n Pay and SMS the last four digits of one of the product bar code found on pack to 48424. SMS costs R1.50. Free SMSes or minutes do not apply.

6.1.2. Participants will receive a SMS response informing them if their entry is valid or not.

6.1.3. Proof of purchase must be retained to qualify for the prize.

6.2. Promotion entry limitations:

6.2.1. A participant will be limited to enter the promotion 3 times per day with a maximum of 10 entries over the campaign period.


7.1. Except in so far as is provided for in the Consumer Protection Act 68 of 2008, the Promoter’s decision is final and no correspondence will be entered into.

7.2. Participants and/or Winners will not be entitled to claim any royalties or any intellectual property rights from the Promoter.

7.3. Participants may be required to identify themselves with a bar coded South African ID book and/or valid passport and sign a prize receipt form received and/or provide an address or other information to facilitate the prize being delivered to them. Failure to claim the prize or a refusal or inability to comply herewith will disqualify the prizewinner and a new prizewinner will be drawn in their place at the sole discretion of the Promoter.

7.4. The Promoters may refuse to award a prize to a participant if there is suspicion of any irregularities or fraudulent activities.

7.5. The Promoter reserves the right to request, which the Participants have the right to decline, that images taken of the Participants be used for publicity purposes in any manner they deem fit, without any further remuneration being made payable to the prize winner.

7.6. Grand Prize

7.6.1. The grand prize draw will take place on 15 May 2017 and the winners will be notified telephonically, by 30 May 2017. The prizewinner will be selected at random by way of a draw under supervision of independent auditors. The Promoter or their agents will endeavour to contact the prize winners on the telephone number and email address provided. If, however, they cannot be reached three attempts made within three working days of the organisers trying to contact them, the prize will be forfeited and another prize winner/finalist will be selected in accordance with the Promotion rules via a random draw.


8.1. Grand Prize/s

8.1.1. There will be 1 (one) grand prize.

8.1.2. The Grand Prize prizewinner will be selected at random by way of a draw supervised by authorized personnel.

8.1.3. The prizewinner will be required to comply with all CPA regulations; failure to do so will result in the prize being forfeited.

8.1.4. The grand prize includes a choice of only 1 (one) of the following (flights not included) locations: Clarens Free State – 2 Adults, 2 Children – 2 nights’ accommodation at Protea Hotel by Marriot Clarens (includes breakfast) – Includes: Complimentary drinks on arrival, 10% dinner discount voucher on food items, 5% discount voucher at Clarens Wellness Spa, R5000 spending money provided for food, drinks and activities. Cape Town: Spier Wine Estate – 2 Adults, 2 Children – 2 nights’ accommodation at The Spier Hotel (includes breakfast) – Includes: Complimentary drinks on arrival, complimentary transport on golf cars to various outlets on the farm, R5000 spending money provided for food, drinks and activities. Durban – 2 Adults, 2 Children – 2 nights’ accommodation at the Fairmont Zimbali (includes breakfast and dinner) – Includes: Complimentary drinks on arrival, a round of golf at the country club, R1000 per day spending money provided for food, drinks and activities.

8.1.5. The grand prize excludes the following: Flights All other meals Additional activities Medical insurance All other transport All other costs not mentioned including (but not limted to) hotel upgrades, laundry charges, landline calls made from the hotel room, mini bar charges, transport to and from the participants home, in house movies, entertainment, travel insurance, travel, meals and alcohol not specified will be for the participant’s own expense. All transport to and from the venue will be for the winners own account. Any other transport will be for the winners own account.